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Frequently asked questions
General
Can I get a refund for a digital product?
Refunds for digital products are only available if the product is defective or not as described.
How long does it take to process a refund?
Refunds are typically processed within 5-7 business days after we receive the returned item.
What should I do if I haven’t received my refund?
If you haven’t received your refund within the expected timeframe, please contact our support team with your order details.
Are there any items that are non-refundable?
Yes, certain items such as personalized products or perishable goods are non-refundable. Please check our refund policy for more details.
What is your refund policy?
Our refund policy allows customers to return products within 7 days of purchase for a full refund, provided the items are in their original condition.
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